IDA members will offer value for money as determined by prevailing market conditions.
IDA members will conduct all their dealings in a fair and transparent manner and with absolute integrity.
Members guarantee that all vehicles sold by them are unencumbered.
Members will not assist or get involved in financing or invoicing transactions with financial institutions on behalf of non- approved dealers or operators.
Members shall not knowingly sell vehicles which have been involved in total loss accidents, i.e. ‘rebuilds’ to the public. If such a vehicle should be sold, it must be done on a ‘voetstoots’ or ‘as is’ basis and the client must be fully aware of the status of such a vehicle.
Members will not appoint sales staff or managers who have previously been dismissed for misconduct in the motor trade.
Members will not sell vehicles knowing that the kilometre reading on the specific vehicle is suspect.
Members will not trade under the ‘park and sell’ concept.
Clients will have the right to approach the IDA Executive Management to mediate in cases where differences between the client and an IDA member could not be agreed upon.